When purchasing air tickets and opting for a certain tariff, you should pay attention to what is included in the price and whether there is a list of services paid for additionally. To expand their customer base, many airlines have introduced the tariffs allowing taking only the hand luggage on board. The requirements for such type of luggage depend on the carrier but most often, it is 1 place weighing 5 to 7 kg, the maximum size is 115 cm (55х40х20 cm) for the economy class of service and 9 to 12 kg for the business class (which depends on the specific carrier).
If after paying the fare for transportation of the hand luggage only, you have nevertheless decided that you need to take the normal luggage, it is possible to arrange purchase of such a service in advance or directly at the airport before the departure. But sometimes you might be better off formalizing the purchase of this service at least 24 hours prior to the departure and our team members will be happy to help you with it.
If you have purchased a ticket, which price includes the luggage transportation, you can find the following designations:
- Piece concept which means transportation of one or several luggage pieces (depends on the fare you paid and the carrier, the quantity is additionally specified in your air ticket). It should be noted that there are also weight restrictions in this case. Most often, it is a bag weighing 20 to 23 kg for the economy class of service and 32 to 40 kg for the business class.
- Weight concept means that in your air ticket you will see the weight restriction in kilograms at once.
If your luggage has slightly exceeded the luggage allowances shown in your air ticket (the weight of one bag can't be more than 32 kg), you have an opportunity to pay in addition for the excess weight according to the tariffs fixed by the carrier or to check in an extra piece of luggage for transportation.
Luggage for the younger members of your family.
Babies and children under two years
are entitled to the luggage up to 10 kg (if it is included in the air ticket price) and on top of it for the comfort of all family members, you can take with you 1 small folding pram or 1 cradle or 1 baby car seat irrespective of the class of service and the tariff (also, if the ticket doesn't include free luggage allowance). Details should always be clarified with the airline of your choice. Even if you have used the services of a certain airline before, prior to departure, it is worthwhile checking whether or not the luggage transportation rules have changed.
Children of two and more years old
are allowed to carry the same amount of luggage as an adult passenger.
When doing a check-in at the airport, the airline employee weighs your luggage, issues a special luggage tag (with which you can track its location if misplaced) and accepts this luggage for transportation. Some Self-check in counters give allow to weigh the luggage on your own and to print out the luggage tag automatically. In that case, you should attach the luggage tag to the handle of your suitcase and pass to the counter of luggage self-check in. Make sure that exactly your destination is specified in your luggage tag.
Packing and safety of your luggage.
For a pleasant beginning of your journey, it is worthwhile to consider packing the luggage. Such an opportunity is available at the airport for some fee which varies from one point of departure to the other. Otherwise, you can buy standard wrappers (protective covers) for suitcases in advance which will preserve cleanliness and appearance of your luggage.
Luggage and hand luggage allowance.
If you find yourself in such a situation, you shouldn't be upset; you need to clearly understand those actions which must be undertaken to resolve the matter as soon as possible. Right after you have found out that your luggage is missing or discovered that it is damaged, before leaving the airport control zone, you should go to the LOST & FOUND counter. An employee of this service will help you to complete a Property Irregularity Report (PIR), inform about the terms and nuances of your luggage search, and provide the contact details. Pay attention to the code with which you will be able to keep track of your luggage. Such a procedure usually takes up to 3 days but it depends on the specific carrier and the locality where your luggage was delivered.